Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience.

Last updated: June 17, 2025

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

SoketHub uses cookies and similar technologies to enhance your experience, provide our services, and understand how our platform is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and session management
  • Security features and fraud prevention
  • Load balancing and performance optimization
  • Remembering your preferences and settings

Duration: Session or up to 1 year

Functional Cookies

These cookies enhance functionality and personalization:

  • Language and region preferences
  • Theme and display settings
  • API key management and dashboard customization
  • Form data retention for user convenience

Duration: Up to 2 years

Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Page views and user journey tracking
  • Feature usage and performance metrics
  • Error tracking and debugging information
  • A/B testing and optimization data

Duration: Up to 2 years

Third-party services: Google Analytics, Mixpanel

Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Tracking conversions and campaign effectiveness
  • Retargeting and personalized advertising
  • Social media integration and sharing
  • Cross-platform user identification

Duration: Up to 1 year

Third-party services: Google Ads, Facebook Pixel, LinkedIn Insight

Third-Party Cookies

We may allow third-party companies to serve cookies on our website for the following purposes:

Google Analytics

Helps us understand website usage and improve user experience.Google Privacy Policy

Payment Processors

Stripe and other payment providers use cookies for secure transaction processing and fraud prevention.

Customer Support

Intercom and similar services use cookies to provide chat support and track support interactions.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Clear all cookies when you close the browser
  • Set up notifications when cookies are being sent

Cookie Consent Management

We provide a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time by:

Click this button to open the cookie preference center

Opt-Out Links

You can opt out of specific third-party cookies:

Impact of Disabling Cookies

Please note that disabling certain cookies may impact your experience on our website:

  • Essential cookies: Disabling these may prevent you from using core features like logging in or accessing your dashboard
  • Functional cookies: Your preferences and settings may not be saved
  • Analytics cookies: We won't be able to improve our services based on usage data
  • Marketing cookies: You may see less relevant advertisements

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@sokethub.com

Address: PT Jejaring Internet Bersama, Jl Lavisa 3 No 32 Kab Tangerang, Banten, Indonesia

Phone: +62 851-5505-0198