Terms of Service
Please read these terms carefully before using our API platform and services.
Last updated: June 17, 2025
Acceptance of Terms
By accessing and using SoketHub's API platform and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
SoketHub provides API integration services for social media platforms, including but not limited to:
- TikTok API integration and data access
- Rate-limited API requests based on subscription plans
- Analytics and usage monitoring tools
- Developer documentation and support
- Account management and billing services
User Accounts and Registration
To access our Services, you must create an account and provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains accurate and up-to-date
Subscription Plans and Billing
Subscription Terms
- Subscriptions are billed monthly in advance
- All fees are non-refundable except as required by law
- You may upgrade or downgrade your plan at any time
- Changes take effect at the next billing cycle
Rate Limits
Each subscription plan includes specific rate limits:
- Daily, weekly, and monthly request limits
- Exceeding limits may result in temporary throttling
- Upgrade your plan for higher limits
Acceptable Use Policy
You agree not to use our Services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services for spam or unsolicited communications
- Reverse engineer or attempt to extract source code
- Resell or redistribute our Services without permission
API Usage Guidelines
When using our API services, you must:
- Respect rate limits and usage quotas
- Implement proper error handling and retry logic
- Cache responses appropriately to minimize requests
- Use API keys securely and never share them publicly
- Comply with third-party platform terms (e.g., TikTok's terms)
- Attribute data sources as required
Intellectual Property Rights
The Services and their original content, features, and functionality are and will remain the exclusive property of SoketHub and its licensors. The Services are protected by copyright, trademark, and other laws.
You retain ownership of any content you submit through our Services, but grant us a license to use, modify, and distribute such content as necessary to provide the Services.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices.
Disclaimers and Limitations of Liability
Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to our Services. We may experience downtime for maintenance, updates, or unforeseen circumstances.
Limitation of Liability
To the maximum extent permitted by law, SoketHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
Governing Law
These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of [Your Jurisdiction].
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Address: PT Jejaring Internet Bersama, Jl Lavisa 3 No 32 Kab Tangerang, Banten, Indonesia
Phone: +62 851-5505-0198